every 15 min
Immutable backup
Snapshots of your servers and workstations as often as every 15 minutes, stored as recovery points that can’t be changed.
Vault · sealed
Backup · Failover · Recovery
When anything goes down, you stay up.
- Backups every 15 minutes
- Checked automatically
- Deletion protection
- Cloud failover
Your servers and workstations, backed up to an appliance in your office or straight to our secure cloud, and ready to bring back after a hardware failure, ransomware, a disaster or a simple mistake.
What we run for you
ServersBacked up
Workstations & laptopsOptional
On-site restoresAppliance plan
Cloud copyOff-site
Virtualization checksAutomatic
Monitoring & alertsIncluded
Shoptwo ways to protect
Your backup and recovery.
Priced up front.
Choose your setup, appliance size and number of servers.
The price is shown before you check out.
Need help choosing, or have questions? Book a Teams call with us
Backups in your office. A copy in the cloud.
A backup appliance sits in your office next to your servers. Your servers stay where they are; they back up to the appliance as often as every 15 minutes, and a copy goes to our secure cloud. Everyday restores come from the appliance. If the office goes down, we run your systems in the cloud.
Included with every size
- Backup appliance, provided and managed by eMazzanti
- Server backups as often as every 15 minutes
- Copy of your backups in our secure cloud
- AirGap protection against backup deletion
- AutoVerify nightly backup checks
- Backup monitoring and alerts by our team
- Restore files or whole systems
- Cloud failover with Virtual Office
BC 2000 · 2 TB appliance
Choose your appliance size
The size is the appliance’s on-site storage. Pick one that holds your servers’ data with room to grow.
$450/ appliance per month
NAS device rental
Online configuration fee$3,600one-time, per appliance
Online storage$1.30per GB per month, actual usage
Each office with its own servers gets its own appliance.
$450per month, plus online storage
+ $3,600 one-time configuration fee
We confirm the plan with you before any work begins.
Start your planDeclared Disaster Incident fee: $3,600 per appliance, billed separately.
No appliance. Straight to the cloud.
Back up your servers, your workstations and laptops, or both. Each device backs up directly to our secure cloud. Nothing to install in your office except the backup agent. A good fit for small offices, remote staff and servers already in the cloud.
WindowsServers & PCs
LinuxServers
macOSFiles & folders
VMwareVirtual machines
AzureCloud servers
Included, priced per device
- Backup agent on each server or workstation
- Backups go directly to our secure cloud
- AirGap protection against backup deletion
- AutoVerify backup checks, weekly for servers
- Restore files or whole systems
- Cloud failover with Virtual Office
Offsite storage with BC agents
Do you already have
eCare Network Management agents?
eCare Network Management agents?
Server backup$150per server per month, 3 TB included
Workstation backup$50per workstation per month, 500 GB included
Online configuration fee$3,500one-time
Additional storage$1.30per GB per month, above the included storage
How many devices?
Count every server and every PC or laptop you want backed up.
$50per month, plus additional storage above the included amount
+ $3,500 one-time configuration fee
We confirm the plan with you before any work begins.
Start your planCloud recovery (Site Recovery Services): $4.25 per backup instance up to 50 GB, $8.50 for 50–500 GB, $8.50 per extra 500 GB, per month. Azure VPN Gateway: $0.0306 per hour, actual usage.
How it worksfrom order to recovery
You order. We run the rest.
Four steps from checkout to a backup you can count on. After setup, there is nothing for your team to manage.
01
Pick a plan
Choose appliance + cloud or cloud only, and check out online.
02
We set it up
We provide and configure the appliance, install the backup agents, and run the first backup.
03
We watch and test
Our team monitors every backup job, and AutoVerify test-boots your backups automatically.
04
We bring you back
Lost a file or a whole server? We restore it, or run your systems in the cloud while yours are repaired.
Recovery racesame failure, two paths
Monday · 8:33 AM
You arrive at work and the server won’t start.
Let’s compare the downtime, and how long each approach takes to get your office back up and running.
You rack your brain for where you left your latest backup.
Hopefully it’s somewhere safe, and hopefully it’s recent.
1
Backed up and watched, all along.
Your servers are backed up as often as every 15 minutes, to the appliance in your office and to the cloud. Our team is alerted if a backup ever fails.
Order a new server to restore your data to.
This can take a while, especially when the hardware has to be shipped.
2
Pick up to the last 15-minute snapshot of your office.
The latest backup is test-booted every night, so you know your recovery will start.
After your server arrives, it needs to be set up.
That means reinstalling the operating system, then the backup software that made the copy.
3
After a short wait, your office is up and running again, even if the server fire isn’t out yet.
In around 2 hours, your servers are virtualized on the appliance or in the cloud, and your team carries on from there.
When the server is ready, it’s time to attempt the restore.
Restoring an entire system after a failure takes a lot of time, and more than normal expertise.
4
Your team is back at work.
Work carries on while the failed server is replaced.
Chances are, there were errors during the restore.
Time to troubleshoot the error logs, a lengthy and frustrating process.
5
Don’t keep waiting for this to happen to you.
Get started todayAll of your work could be in vain.
If the backup was damaged, incomplete or never tested, some data may be lost for good.
6
Don’t keep waiting for this to happen to you.
Get started todayWhy a vaultthe stakes
Downtime doesn’t wait for a good time. Neither should your recovery.
A failed server is only one way a bad day starts. The Vault also covers ransomware, disasters and attacks on the backups themselves.
An untested backup is a guess. Backups are test-booted automatically, on a schedule.
Hardware fails
A server dies in the middle of payroll.
Days rebuilding from scratch
Run a virtual copy on the appliance or in the cloud while it’s replaced
VMvirtual copy
Ransomware strikes
Files lock up at 2 a.m. behind a ransom note.
Backups can be encrypted too
Restore from a recovery point before the attack
Cleanrecovery point
Disaster or fire
Fire takes the office.
Weeks without your systems
Bring systems up in the cloud and work remotely
Cloudoff-site copy
Backups targeted
An attacker tries to delete your backups first.
No backup left to restore
Deleted backups stay recoverable
AirGapdeletion protection
Human error
Someone deletes the shared folder by mistake.
Gone, unless the last backup has it
Restore the file or folder from any recovery point
Filesingle-item restore
What’s insidethe vault — inside
One vault. Everything that keeps you running.
Backup, testing and recovery, run as one managed service, not parts you wire together yourself.
Virtual Office
Cloud failover
If a server or the whole office goes down, we run your systems as virtual machines in our cloud.
appliance plan
Local recovery
If a server fails, we run it right on the appliance in your office, so your team is back in about two hours.
Continuity VaultEverything
in one vault
in one vault
AirGap
Deletion protection
Backups are protected from malicious or accidental deletion, so an attacker can’t wipe your recovery points.
AutoVerify
Automatic backup checks
Backups are test-booted and checked for corruption automatically, with a screenshot of each test, so a bad backup is caught early, not on the day you need it.
monitored
Backup monitoring
Our team watches backup status and alerts, and follows up when a job fails.
FAQbefore you ask
Questions, answered.
Choosing a setup, getting started, recovery and billing.
Choosing a plan
Which setup do I need?
Choose on-site appliance + cloud if you run servers in your office: everyday restores come from the appliance, and the cloud copy covers a disaster. Choose cloud only if you have just a few servers, your servers already run in the cloud, or you want to back up laptops for remote staff. The appliance plan protects servers; to back up workstations and laptops as well, add them with cloud only.
What can you back up?
Windows and Linux servers, Windows workstations and laptops, VMware and Hyper-V virtual machines, and Azure virtual machines. On macOS, we back up files and folders.
How do I choose the appliance size?
By how much data your servers hold. Each size is the appliance’s on-site storage: 2, 4, 8, 24, 40 or 60 TB. Pick the one that holds your data with room to grow.
We already use Microsoft 365. Do we still need a backup?
Continuity Vault backs up your servers and workstations. Microsoft 365 email and files are not part of this service; they are backed up by a separate service.
Getting started
What happens after I order?
We contact you to schedule setup. For the appliance plan, we provide and configure the appliance, install the backup agent on your servers and run the first backup. For cloud only, we install the agent on each server or workstation.
What does setup cost?
Appliance plans have a one-time online configuration fee per appliance, from $3,600 to $20,600 depending on size. Cloud only has a one-time configuration fee of $3,500.
Protection & recovery
How often are backups taken?
Servers can be backed up as often as every 15 minutes, so you can restore to a recent point in time.
How do I know the backups will work?
AutoVerify automatically test-boots your backups and checks them for corruption: every day on the appliance plan, and every week for servers (twice a week for workstations) on cloud only. Each recovery point is independent, so one damaged backup doesn’t affect the others. Our team watches the results and follows up when something fails.
Can ransomware delete my backups?
Backups are stored as recovery points that can’t be changed, and AirGap protects them from malicious or accidental deletion. If an attacker deletes backups, they can still be recovered.
How long are backups kept?
Retention is set by policy. We configure how many hourly, daily, weekly, monthly and yearly recovery points are kept on the appliance and in the cloud, based on your needs and storage. Backup is not an archive or legal-hold service; if you must keep records for a set number of years, tell us during setup.
How fast can we recover?
With the on-site appliance, your systems can typically be running again in about two hours, because recovery happens locally. With cloud only, we can run your systems in our cloud with Virtual Office while your servers are repaired; moving everything back to your office takes longer, because the data comes over the internet. With traditional backup, a full recovery can take days or weeks.
Can we test our recovery before we need it?
Yes. With Virtual Office we can start your systems in our cloud as a test, without a disaster, and confirm they run. Ask us to schedule one; the results also help with cyber insurance and compliance questions.
What happens in a disaster?
If a server or your office goes down, we run your systems as virtual machines in our cloud with Virtual Office, so your team can keep working while yours are repaired. On appliance plans, the service order form lists a Declared Disaster Incident fee of $3,600 to $20,600 per appliance, depending on size.
Billing
How is the appliance plan priced?
A monthly NAS device rental ($450 to $950, by size), a one-time online configuration fee per appliance ($3,600 to $20,600, by size), and online storage at $1.30 per GB per month, based on actual usage.
Who owns the appliance?
The appliance is rented as part of your plan. eMazzanti provides it, sets it up and manages it for you.
What happens if I cancel?
When the service ends, the cloud copy of your backups is deleted. Plan to restore or move any data you need before your service ends.
Is cloud storage extra?
On the appliance plan, online storage is $1.30 per GB per month, billed on actual usage. Cloud only includes up to 3 TB per server and 500 GB per workstation; anything above that is $1.30 per GB per month.
Can I add devices later?
Yes. Add servers or workstations at any time, at the same per-device price.
Aboutsince 2001
More than backup.
The team that gets you running again.
Behind these services is eMazzanti’s managed-IT team — protecting businesses through outages, ransomware, and disasters since 2001.
We don’t just store a copy of your data. We monitor it, test it, and help you recover when something goes wrong.
Who we are
A managed continuity team for backup and recovery.
Our approach
Backups checked automatically, so recovery isn’t a guess.
Resourcesread before the bad day
Get ready before you ever need us.
Short, practical reading on backup, recovery and ransomware — the thinking behind the Vault, in plain terms.
Guide
The continuity playbook
What to back up, how fast you need it back, and how to prove it.
Read
Checklist
Ransomware readiness
A short self-check: could you recover clean after an attack?
Open
Briefing
RTO & RPO, explained
The two numbers that decide how a bad day actually goes.
Read
Guide
Appliance or cloud only?
Which setup fits your office, and how each one works.
Read
Explainer
AirGap and AutoVerify, explained
How your backups are protected from deletion and checked automatically.
Read
Explainer
Testing your recovery
How a recovery test works, and why insurers and auditors ask for proof of one.
Read
Don’t wait for the outage. Be ready.
Pick a plan and we’ll set it up, or talk to our team about your servers and data.